Skip the app scrolling and menu tapping. Amazon has officially upgraded Alexa+ with a generative AI-powered feature that makes ordering dinner as natural as talking to a waiter. By partnering with Grubhub and Uber Eats, Alexa+ can now handle complex, back-and-forth food orders, allowing you to ask questions, customize items, and change your mind in real time.
This update moves away from the rigid “one-command-at-a-time” style of the past. Instead, the AI-driven assistant is designed to understand context and flexibility. Amazon highlighted this shift in a recent announcement, emphasizing a more human-like interaction.
“Imagine ordering delivery the same way you would with a waiter — changing your mind, asking questions, and customizing as you go, all in one continuous conversation,” Amazon said. “That’s exactly how Alexa+ will work with a new way to order food delivery with Grubhub and Uber Eats. It’s just the start of our long-term vision for how customers can interact with Alexa.”
The new interface also introduces a conversational window on screen-enabled devices. This allows users to see their cart update live as they speak, making it easy to add a last-minute dessert or swap out a side dish without confusing the system.
“Now when you start an order, you’ll see a new conversational window where you can naturally explore, decide, and order with minimal back-and-forth with Alexa,” Amazon noted. “Want to switch your order mid-conversation? Go ahead. Need to modify an item or update quantities? Just say so. You’ll see the changes in real time on the screen, and Alexa only steps in when you need help or have questions.”
To use the feature, you just need to link your Uber Eats or Grubhub account in the Alexa app. Once set up, your past orders will sync automatically, making it easy to reorder your favorites or search for a specific cuisine. After the order is placed, you can track its progress on the “For You” dashboard or simply ask, “Alexa, where’s my food?”
This conversational ordering experience is currently available for Alexa+ users on the Echo Show 8 (2025) and larger display devices.
