Virgin Airlines must have gotten a stern talking to from Jay Z because now the airline has apologized to NY Jets Geno Smith for kicking him off their flight last week.
If you remember, Geno Smith was reportedly removed from an LAX Virgin Airlines flight after refusing to get off of his cell phone. Now the airline is saying it was a huge misunderstanding.
“After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily,” they said in a statement. “We’ve apologized to Mr. Smith for his experience, which could have been better—and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously.”
