According to the Washington Post, the Federal Communications Commission (FCC) has issued rules “restricting companies from bombarding Americans with cellphone calls to collect any money owed to or guaranteed by the government, including federal student loans, mortgages and taxes.”
FCC Chairman Tom Wheeler said, “Consumers want and deserve control over the calls and text messages they receive,…It is vital that we continue to use all the tools at our disposal to help protect consumers against unwanted calls.”
The new restrictions are intended to stop people from receiving unwanted calls, especially for modest loan debt. But the Department of Education argues that by having access to people’s cell phones, they can conveniently reach them in an attempt to help borrowers avoid any late payments.
After putting this new policy in place, debt collectors can only make three calls a month to wireless phones. “The agency also said calls can only be made to borrowers, not their family or friends. Companies must notify people of their right to request that calls stop and cease all calls upon that request.”
Though some believe that it’s not beneficial to have the amount of calls they can make limited to three per month, officials are standing their ground and are taking precautions to make sure that their new rule is not ignored.
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