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Tragedy struck on Monday after a United Airlines flight attendant forced a dog into an overhead bin during a flight from Houston to New York’s LaGuardia Airport.
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According to the New York Post, a passenger on the flight brought the incident to light after the dog died.
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“I want to help this woman and her daughter. They lost their dog because of an @united flight attendant,” Maggie Gremminger wrote on Twitter with a photo of the dog’s owners. “My heart is broken.”
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Although the pup was in a TSA-approved pet carrier, the flight attendant insisted that the woman store the dog in the overhead bin for the rest of the flight.
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“There was no sound as we landed and opened his kennel,” another passenger wrote on Facebook. “There was no movement as his family called his name. I held her baby as the mother attempted to resuscitate their 10-month-old puppy.”
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The airline has since addressed the incident in a statement to The Points Guy, saying, “This was a tragic accident that should never have occurred, as pets should never be placed in the overhead bin. We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them. We are thoroughly investigating what occurred to prevent this from ever happening again.”
