Atlanta Restaurant Woody’s Cheesesteak Called Out By Radio Host Over Racial Slur [Video]

A sandwich shop located in Atlanta’s Buckhead area is in hot water after a customer calls them out for using a racial slur.

Darlene McCoy Jackson says on Friday, she went to Woody’s Cheesesteak and after placing her order with an employee, she noticed a racial slur on the receipt where her name should have been.

“Look at this. What does it say? Do you see ‘Darky’?” McCoy Jackson asked, referring to her receipt. She said the employee refused to apologize for it

McCoy Jackson, a radio personality and singer, posted about the incident on her Instagram page which consists of 90,000 followers.

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“When they took the order, they asked my name, and I told them ‘Darlene’, and he typed in ‘Darky’. And I noticed it when I was paying for it because the name came up on the screen,” McCoy Jackson said.

“I said, ‘Wait a minute, my name is Darlene.’ He says, ‘I heard you.’ I said, ‘But you have Darky. Could you change it?’ He says, ‘No.’ I say, ‘My name is Darlene, not Darky,’ and he says, ‘Don’t worry about it.’

She says when she pointed out the issue; the employee was rude and dismissive. She also says he refused to give her a refund.

“I took the food, and I took the receipt. It’s clearly still on the receipt,” McCoy Jackson said. “I said, ‘Sir, all I asked you was to be more sensitive about this. You can’t call Black people Darky.’ He says, ‘Don’t worry about it.’ And here we are now.”

“First and foremost, I’m sorry to Darlene about the experience Darlene had today. It’s not what we’re about at Woody’s. We’re about inclusivity, diversity. We’re about respect for everybody,” owner Steven Renner said in a statement.

While Renner apologized, he also claimed his employee made a “simple” mistake.

“He uses abbreviations a lot…he was typing the name ‘Darly’. Unfortunately, the ‘K’ and the ‘L’ are next to each other. He simply hit the ‘K’ instead of the ‘L’,” Renner said, adding that the employee, who is Hispanic, may also have a language barrier in understanding.

“I think he does the best he can taking drink orders, sandwich orders, but a lot of the rest was lost… there’s never been an experience like this before,” Renner continued.

Renner says he will work with the employee to better communicate with customers in the future, FOX 5 Atlanta reported.

As for McCoy Jackson, she says the experience has left her disheartened.

“I felt so disrespected, and I don’t want my dollars to be disrespected like that or me as a person. I don’t want to see anyone go through that. In this establishment, you need to be a lot more cognizant of your customer, ‘cause you have no idea who you’re talking to and what you’re saying and what you’re doing is offensive. I was a first-time customer, now I’m a last-time customer. I’ll never be back.”

Renner says he has tried to reach Jackson to make a personal apology, but he has not been able to reach her.