A woman is suing a Charlotte Chick-fil-A after finding a racial slur on her daughter’s receipt.
Earlier this month, April Jackson was horrified after reading the receipt that her 19-year-old daughter received at the drive-thru window at the Chick-fil-A location near Brookshire Boulevard and Mt. Holly-Huntersville Road.
“I was really, really upset and sad,” she said. “She told her her name was Nyiashia, and [the worker] put on her ticket N****.”
Nyiashia claims the employee who brought her the order warned her to take a look at her receipt.
“He was like, ‘You might want to look what they put your name as,'” Nyiashia Jackson told Channel 9. “I was just in shock. I literally parked right there. I couldn’t eat the food, I was just in shock.”
According to a statement issued by Chick-fil-A: “The Operator/Owner of Chick-fil-A Mountain Island has thoroughly investigated and tried to connect with the customer to better understand her experience and apologize for the situation. Though we understand this to be a misspelling of the customer’s name, that does not negate the impact or experience had by our guests. The Operator has started additional training at his restaurant to ensure this doesn’t happen again. We sincerely apologize for the harm caused by this incident.”
“You shouldn’t have to be trained to not call someone a N****. I’m just being as honest as I can be,” Jackson said. “I want the employee fired.”
According to Channel 9, the location’s owner has attempted to talk to the family, but Jackson said she would be pursuing legal action, so nothing is left to say.