A jury awarded a 63-year-old Oregon woman $1 million in damages after a gas station attendant told her, “I don’t serve Black people.”
“I was like, ‘What world am I living in?'” Wakefield said. “This is not supposed to go down like that. It was a terrible, terrible confrontation between me and this guy.”
Wakefield complained to supervisors twice the following week, but Kafoury claimed that her phone calls were routinely ignored.
After a month, Powers was let go after it was found through company records that he had received many written warnings for using his cell phone.
“Ms. Wakefield originally was just going to let this go,” Kafoury said. “She told her friends that it was too disturbing, and she didn’t want to deal with it. And then she thought about it and said, ‘It’s too wrong. I have to do something about it.'”
The statement said, “After carefully reviewing all facts and evidence, including video surveillance, we chose to take this matter to trial because we were comfortable based on our knowledge that the service-related concern actually reported by the customer was investigated and promptly addressed.”