Despite the fact that restaurants make an enormous amount of revenue daily from loyal customers, everything isn’t always perfect. We’ve all had complaints about simple issues that could use some fixing when it comes to our most frequented spots. Well now, one Chicago women is taking her complaint one step further than most.
Stacey Pincus has reportedly filed a class action lawsuit against Starbucks for providing too much ice in their iced coffees. According to Pincus, the abundance of ice in each drink leads to customers only getting about half of the amount of coffee that they are paying for.
“A Starbucks customer who orders a Venti cold drink receives only 14 fluid ounces of that drink — just over half the advertised amount, and just over half the amount for which they are paying,” the lawsuit explained. “In the iced coffee example, a Starbucks customer who orders and pays for a Venti iced coffee, expecting to receive 24 fluid ounces of iced coffee based on Starbucks’ advertisement and marketing, will instead receive only about 14 fluid ounces of iced coffee.”
Anyone else seem to be a victim of this issue?
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