A video that spread quickly on social media shows a customer confronting two Macy’s employees at a Dallas area store on Christmas Eve for speaking Arabic to each other. Macy’s said it is looking into what happened.
The clip was shared on Twitter by a user named Ricky, who wrote that the man had made two women cry after publicly humiliating them and asked people to help identify him. In the video, the man is seen arguing with another shopper who steps in to defend the employees. That shopper tells him to leave the woman alone and says he is disrespecting her.
A crowd of shoppers gathers as the argument continues, and several people can be heard backing the customer who spoke up. One bystander asks why anyone would lecture someone for speaking a language they do not understand, pointing out the employees were talking to each other and not to him.
The man responds that he is in America and wants people to speak English. He then tells the employees and others to go back to where they came from. Outlets including Newsweek and Vice reported on the video after it went viral.
The man in the video has not been publicly identified by Macy’s, and we are not naming him here. The retailer’s investigation was ongoing at the time of this post.
It was a tense moment in the middle of the holiday rush, and plenty of viewers online said they were glad to see other shoppers speak up. How would you have handled it?
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